our commitment to protect your privacy

Your privacy is of utmost importance to us, and we are committed to safeguarding your personal information. This Privacy Policy outlines our dedication to protecting the data you provide us with. At fG, we understand the significance of preserving your personal information. This document establishes our privacy policy commitment concerning the personal information you share with us. Rest assured, any personal information you provide will only be used for the purposes outlined in this policy. Your privacy is protected in compliance with the National Privacy Principles as set out in the Privacy Act of Australia and other relevant laws.

personal information

When we refer to personal information, we mean data that directly identifies you, making your identity apparent. This information may include details or opinions about you, from which your identity can be reasonably ascertained.

why we collect your personal information

we collect and receive personal information from our customers, affiliates, and partners to conduct our business and offer additional products and services from time to time. In order to maintain a successful business relationship, we may disclose your personal information to other organizations that provide products or services in association with us.

how we collect your personal information

We collect personal information through various means, including when you sign up for our service, subscribe to our free online newsletter, or purchase our products and services. We may also gather information from third parties, publicly available sources, or our own records.

disclosure of your personal information

We may disclose your personal information to entities such as credit card processors, banks, financial institutions, freight companies, couriers, market research and advertising agencies, business advisors, accountants, lawyers, and any other organizations interested in our business. Additionally, we may share your data with credit or fraud agencies or debt recovery agencies for verification or debt collection purposes.

direct marketing

Periodically, we may use your personal information to provide you with current information about our services, special offers, organizational changes, new products or services, seminars, and conventions. If you do not wish to receive marketing information, you can decline by contacting us through email or other specified means.

updating your personal information

We rely on your assistance to ensure that the personal information we hold about you is accurate and up to date. You may access our website, enter your username and password, or contact us to make any changes to your personal information.

access to your personal information

We will provide you with access to your personal information upon request. If we deny your access, we will provide an explanation for doing so.

safety and security

We take reasonable measures to protect your personal information and maintain it in a secure environment. We may continue storing your data even after your relationship with us has terminated.

storage and access of your data on our servers

Due to the nature of our business, your data may be held or stored on our servers in various forms. We will not disclose this data to third parties unless required by applicable law. Copies of your data for backup and disaster recovery purposes will be treated with the same confidentiality as the originals.

for further information

For any inquiries regarding the management of your personal information, please reach out to us via email or letter.

changes to our privacy policy

As we constantly review our policies and strive to keep up with market expectations, our privacy policy may change from time to time or as required.

Last updated: july 2023

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